What We Collect and Why We Hold It
When you open an account, we collect your name, contact details, date of birth and the payment method you use — whether that is bKash, Nagad or Rocket. Each deposit or withdrawal you make through those wallets generates a transaction record that we store to verify
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your account history and resolve any disputes. We also collect device identifiers, IP address and session data when you browse or log in, because these help us detect unusual access attempts and keep your account secure. Cookies and similar tools record your session preferences so pages
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load correctly on your next visit. We do not collect more than we need. Data is held only as long as your account remains active or as long as we are required to retain it under applicable financial and operational obligations. If you close your account,
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we remove personal data that we are not legally obligated to keep. Availability of all platform features depends on your local law and the eligible regions we serve. Where local law in Bangladesh places specific obligations on how we handle your data, those obligations take priority
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over our general policy defaults. Our processing is based on your consent at registration, on our contractual obligation to manage your account, and on legitimate interest in fraud prevention.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.